Telephone Linked Care (TLC) - San Francisco VA Health Care System
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San Francisco VA Health Care System


Telephone Linked Care (TLC)

(415) 752-1212 or (800) 733-0502

Telephone Linked Care (TLC) gives you direct access to a Medical Support Assistant and an Advice Nurse so that you can receive personalized, timely attention for your health care concerns.

(Note: If you have a medical emergency, please dial 911 immediately.)

How Can TLC Help You?

  • It is the fastest way for you to access health care.
  • It provides timely response to your health care needs or questions.
  • It helps solve some of your health care problems between appointments.
  • We offer home care remedies as appropriate, which often alleviate the need for a visit.
  • It allows many of your needs to be met from the comfort of your home.

How Does TLC Work?

Call us at (415) 752-1212 (from San Francisco) or (800) 733-0502 and we will connect you with a team of people who are ready to serve you.

Your call will be directed to one of the following team members:

Advice Nurse: A registered nurse who will discuss your health care concerns and will help you decide how to best handle the problem.

Medical Support Assistant: This person will answer questions about access to health care, basic eligibility and medical appointments.

When Should I Use TLC?

Call us if you have a question about your health, medicines, appointments, or eligibility.

TLC is available to take your calls 24 hours/day and seven days a week. 

Contact Info


  • 4150 Clement Street
    San Francisco CA 94121

Contact Number(s)

  • 415-752-1212
  • 800-733-0502

Hours of Operation

  • 24 hours a day
    7 days a week