San Francisco VA Health Care System
We offer several fast, easy and convenient ways for patients to refill their prescriptions:
Call the VA Autophone (Automated Telephone Refill System): Toll-free 800-847-3203, or 415-750-2143. Patients may order prescription refills or check on the status of prescriptions 24 hours a day, 7 days a week.
Refill prescriptions online at My HealtheVet. You can track the delivery of a VA prescription which was mailed in the last 45 days, anytime and anywhere you have access to the Internet. (For My HealtheVet you will need a user ID and password to log in. If you do not have one, you can easily get one by creating your personal profile).
Send refill forms to:
San Francisco VA Medical Center
Pharmacy Service (119)
4150 Clement Street
San Francisco, CA 94121
- Prescription refills will be mailed to your address of record.
- Prescription refills may take up to two weeks to arrive. Prevent delays in receiving your medication by ordering your refills in advance.
- Be sure we have your correct address and phone number.
- When ordering refills by phone or Internet, have the following information ready:
- Your full 9-digit social security number.
- Prescription number(s) from your most recent prescription bottle or package.
Some patients may be responsible for a co-payment for medication. The determination for payment will be based upon your current established eligibility and service connection. If you have any questions about eligibility and copayments, you may call the VA Health Resource Center at 866-347-2353.
Please visit MyHealtheVet for information about any prescription you may be taking.
If you have questions about your prescription medications, please call the VA Autophone toll-free at 800-847-3203, or 415-750-2143. A pharmacy staff member can answer your questions and provide advice about your medications, possible side effects and drug interactions.
VA Autophone is available 8 a.m. to 4:30 p.m., Monday through Friday, excluding federal holidays.
Outpatient Pharmacy Services are available Monday through Friday 8 a.m. - 6 p.m. Our Pharmacy service cannot issue medications or supplies prescribed by private physicians. We fill only those written by San Francisco VA Medical Center or authorized fee-basis physicians.
Click here for more information about our Pharmacy Residency Program.
Hours of Operation
Monday - Friday
8 a.m. - 6 p.m.