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San Francisco VA Health Care System

 

Reporting Safety or Quality Issues

If you need to speak with someone about a safety or quality of care issue, several options are available. Examples of appropriate issues include:

  • Patient rights
  • Care of patients
  • Safety
  • Infection control
  • Medication use and security
  • Environment of care


San Francisco VAMC Patient Safety Manager

Call the San Francisco VAMC Patient Safety Manager at (415) 221-4810, ext. 2-5660 or 2-4756. The Patient Safety Manager will appreciate the opportunity to address your concerns.

The Joint Commission

If you have a safety or quality of care concern which has been unresolved through hospital management, employees and patients have the right to contact The Joint Commission by dialing 1-800-994-6610 or email patientsafetyreport@jointcommission.org. Disciplinary action may not be taken against any employee or patient who reports a safety or quality concern to The Joint Commission.