Our administrative hours of operation are Monday through Friday, 8 a.m. - 4:30 p.m. Emergencies are seen 24 hours a day, 7 days a week.
If you come to visit a patient, please see our map for directions and parking locations . You may also wish to review our visiting hours and policies page.
If you would like to send a card, gift or flowers to a patient, the mailing address is:
Patient Name (Patient Room Number)
c/o VA Medical Center
4150 Clement Street
San Francisco, CA 94121
For the location of an inpatient or their phone number, contact the Medical Center at (415) 221-4810.
Please contact our Telephone Care Line if you need medical advice, have a question about your medication, or need to schedule a non-urgent appointment. The Telephone Care Line is available 24 hours/day, 7 days/week.
If you have a compliment, complaint, or other issue which you believe requires resolution, please contact our patient representative at (415) 750-6650. Their contact information is available on our customer service page.
The San Francisco County Veterans Service Office* maintains an office at the Medical Center Monday-Thursday from 7:30 a.m. to 4 p.m., in Building 2, First Floor, Room 169. Their number is (415) 221-4810, ext. 5613.
A Veterans Benefits representative is available on Fridays in Building 2, First Floor, Room 169, from 1 – 4 p.m. He may be reached at (415) 221-4810, ext. 5613.
An AMVETS representative is available Monday – Friday, from 7 a.m. – 12 noon and 1 -3 p.m., in Building 2, Ground Floor, Room 71. To make an appointment call (415) 750-2157. Walk-ins are welcome.
Veterans Service Officers help Veterans and their dependents with the filing of complex claims for various benefits they are eligible to receive.
If you need to get information from your medical records, please contact our Release of Information Office.
VA has established an inquiry routing and information system which provides answers to frequently-asked questions. You may also use this system to submit a comment, question, or concern. (Please note that this is a national program and not operated by the San Francisco VA Medical Center.)
Members of the news media should contact our Public Affairs Office at (415) 750-2250.
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